LEGAL INFORMATION

Privacy Policy

Effective Date: July 17, 2026 · Sri Siam Holidays Co., Ltd.

Sri Siam Holidays Co., Ltd. is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, submit an enquiry or book our travel services.

Information We Collect

We may collect the following types of personal information:

Full name
Email address
Telephone number
Country of residence
Travel preferences
Passport details (bookings only)
Emergency contact
Enquiry form information

We also automatically collect certain technical information including IP address, browser type, device information, pages visited, date and time of access, and cookies.

How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and prepare travel quotations
  • Process bookings and arrange hotels, transfers and tours
  • Communicate with you before, during and after your trip
  • Improve our website and services
  • Comply with legal obligations and prevent fraud

We will only use your information for the purposes for which it was collected.

Sharing Your Information

We may share your personal information only when necessary with:

  • Hotels, airlines and transport providers
  • Local tour operators and guides
  • Insurance and payment service providers
  • Government authorities when legally required

We do not sell or rent your personal information to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Although we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Cookies

Our website uses cookies and similar technologies to improve website performance, remember your preferences, analyse website traffic and enhance user experience.

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfil contractual obligations, comply with applicable legal and accounting requirements, and resolve disputes.

When your information is no longer required, it will be securely deleted or anonymised.

Your Rights

Depending on the laws applicable to you, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain processing
  • Withdraw your consent where applicable
  • Request a copy of your personal information

To exercise these rights, please contact us using the details below.

International Data Transfers

As an international travel company, your personal information may be transferred to hotels, suppliers and service providers located in Thailand or other countries involved in your travel arrangements.

We take reasonable steps to ensure that your information is protected during such transfers.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

Sri Siam Holidays Co., Ltd. · Bangkok, Thailand
Effective Date: July 17, 2026 · Last updated: July 2026